Return & Refund Policy

Last Updated: June 2026

Customer satisfaction is important to Voltanoria.

30-Day Return Window

Customers may request a return within 30 days after receiving their order.

Eligibility Requirements

To qualify for a return:

• Item must be unused and in resalable condition.

• Original packaging must be included.

• Proof of purchase or order number is required.

Free Returns

Eligible returns requested within 30 days are accepted free of charge.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or customized products

• Gift cards

• Final sale or clearance items

• Products damaged through misuse or improper handling

Refund Approval Process

Once returned items are received and inspected, customers will receive notification regarding refund approval.

Refund Timeframe

Approved refunds will be issued to the original payment method.

Refunds typically appear within 5-10 business days, depending on the customer's bank or payment provider.

Order Cancellation

Orders may be canceled within 24 hours after purchase.

Once an order has entered processing or shipping stages, cancellation may no longer be possible.

Damaged, Defective, or Incorrect Products

Customers should contact us within 7 days of delivery if they receive:

• Damaged items

• Defective products

• Incorrect products

Supporting photos may be required for verification.

Chargebacks and Payment Disputes

Customers experiencing order issues are encouraged to contact our support team before initiating chargebacks or payment disputes.

We are committed to resolving concerns fairly and promptly.